A - GENERAL

1. Who are you?

We are a small family run business in upstate New York. We are passionate about photography and have been renting Polaroids and instant cameras since 2008.

2. What does the FINAL price include?

FINAL price includes:

To shipping with tracking
Return shipping
Taxes
Insurance for damaged, but not lost, missing or stolen cameras.
Case (maybe replace with bubble wrap pouch in certain cases)
Extra CR2 batteries
Digital copy of User’s Guide

3. When should I place my order?

We can deliver cameras to you in as quick as three (3) days. We generally suggest you place your order a few weeks in advance as cameras can sell out. If cameras are not available for you date we will let you know when you place your order. We can ship cameras to you overnight if needed at an extra charge.

4. When do you ship?

Cameras generally ship on the Friday the week prior to arrive arroud Wednesday the week of the event. If you need cameras by a specific date please use the Notes section on the order form.

5. Do you have any reviews?

While we are not currently on Wedding Wire or Yelp, we can provide you references upon request. Please use our Contact Us page to inquire about references.

B - CAMERAS & FILM

1. What kind of cameras do you rent?

We rent the Fujifilm Instax Mini 70/50S and Fujifilm Instax Square SQ6/SQ1 cameras.

2. What is the difference between the two (2) cameras?

The main difference is photo size. The SQAURE produces a slighlty larger photo that is square. The MINI produces a photo about the size of a credit card.

EverythingInstax.com-Fuji-Instax-Film-Size-Sqaure-vs.-Mini.jpg

3. Can I returned unused film?

Yes! You can return unused/unopened film for a refund. Film must be in the original unsealed foil to be returned for a refund. The film does not have to be in the cardboard packaging.

4. How long does it take a photo to develop?

The photo takes about 30 seconds to a minute to emerge and then another few minutes to develop. Colder environments will make this process slower.

5. Do the cameras have a timer?

Yes! Both the MINI 70 and SQUARE SQ6 have a ten second timer.

C - SHIPPING

1. Where do you ship?

We only ship within the United States at this time (lower 48 only).

2. Can I ship the items to a relative, event location or other address different from the billing?

Yes. Just indicate the exact shipping address in the specific section of the shopping cart.

3. What Carrier do you use?

We ship via FedEx Express.

4. Do you have to sign for the delivery?

No, FedEx Express shipments do not generally require a signature unless requested.

5. Who pays for shipping?

The to and return shipping is included in the shipping price of the rental.

6. When do I need to return the items?

Items can be return any time after the event. There is no rule as to when, we prefer less then a week, but understand these can be busy times. There is no fee for a “late” return.

D - INSURANACE

1. How does insurance work?

Every camera purchased comes with insurance. Insurance covers all drops, spills and damage. Essentially if you can get the camera back to us it is covered. Insurance does not covered lost, missing or stolen cameras. We charge you a replacement fee for lost, missing or stolen cameras.

E - PAYMENT

1. How do I pay for my rental?

Our preferred payment method is credit card (VISA, MASTERCARD, DISCOVER & AMEX) via out Store checkout. However, we do accept PayPal, money orders, cashiers checks, personal checks and cash. Please contact us here to inquire about alternative payment methods.

2. When is payment due?

Full payment is due at the time of reservation. Although we do under certain circumstances allow for a partial deposit to secure the cameras and then the balance can be paid prior to shipment.

F - OTHER

1. How many cameras and film packs should I order?

There are no hard and fast rules for the number of cameras and film packs. Good rules of thumb are 2-3 packs (10-20 photos) per 10 people and 2 cameras for every 50-75 guests. If you need more guidance please contact us.

FAQ

A - GENERAL

1. Who are you?

We are a small family run business in upstate New York. We are passionate about photography and have been renting Polaroids and instant cameras since 2008.

2. What does the FINAL price include?

FINAL price includes:

To shipping with tracking

Return shipping

Taxes

Insurance for damaged, but not lost, missing or stolen cameras.

Case (maybe replace with bubble wrap pouch in certain cases)

Extra CR2 batteries

Digital copy of User’s Guide

3. When should I place my order?

4. When do you ship?

Cameras generally ship on the Friday the week prior to arrive arroud Wednesday the week of the event. If you need cameras by a specific date please use the Notes section on the order form.

5. Do you have any reviews?

While we are not currently on Wedding Wire or Yelp, we can provide you references upon request. Please use our Contact Us page to inquire about references.

B - CAMERAS & FILM

1. What kind of cameras do you rent?

We rent the Fujifilm Instax Mini 70/50S and Fujifilm Instax Square SQ6/SQ1 cameras.

2. What is the difference between the two (2) cameras?

The main difference is photo size. The SQAURE produces a slighlty larger photo that is square. The MINI produces a photo about the size of a credit card.

3. Can I returned unused film?

Yes! You can return unused/unopened film for a refund. Film must be in the original unsealed foil to be returned for a refund. The film does not have to be in the cardboard packaging.

4. How long does it take a photo to develop?

The photo takes about 30 seconds to a minute to emerge and then another few minutes to develop. Colder environments will make this process slower.

5. Do the cameras have a timer?

Yes! Both the MINI 70 and SQUARE SQ6 have a ten second timer.

C - SHIPPING

1. Where do you ship?

We only ship within the United States at this time (lower 48 only).

2. Can I ship the items to a relative, event location or other address different from the billing?

Yes. Just indicate the exact shipping address in the specific section of the shopping cart.

3. What Carrier do you use?

We ship via FedEx Express.

4. Do you have to sign for the delivery?

No, FedEx Express shipments do not generally require a signature unless requested.

5. Who pays for shipping?

The to and return shipping is included in the shipping price of the rental.

6. When do I need to return the items?

Items can be return any time after the event. There is no rule as to when, we prefer less then a week, but understand these can be busy times. There is no fee for a “late” return.

D - INSURANACE

1. How does insurance work?

Every camera purchased comes with insurance. Insurance covers all drops, spills and damage. Essentially if you can get the camera back to us it is covered. Insurance does not covered lost, missing or stolen cameras. We charge you a replacement fee for lost, missing or stolen cameras.

E - PAYMENT

1. How do I pay for my rental?

Our preferred payment method is credit card (VISA, MASTERCARD, DISCOVER & AMEX) via out Store checkout. However, we do accept PayPal, money orders, cashiers checks, personal checks and cash. Please contact us here to inquire about alternative payment methods.

2. When is payment due?

Full payment is due at the time of reservation. Although we do under certain circumstances allow for a partial deposit to secure the cameras and then the balance can be paid prior to shipment.

F - OTHER

1. How many cameras and film packs should I order?

There are no hard and fast rules for the number of cameras and film packs. Good rules of thumb are 2-3 packs (10-20 photos) per 10 people and 2 cameras for every 50-75 guests. If you need more guidance please contact us.